Refund and Return Policy – Cartierfinesse Store
At Cartierfinesse Store, we strive to provide you with the highest quality products and a satisfying shopping experience. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may return items within [30 days] from the date of receipt for a full refund or exchange if they meet the following conditions:
- Items must be unused, unworn, and in their original packaging.
- Items must be accompanied by a receipt or proof of purchase.
2. Non-Returnable Items
The following items are non-returnable:
- Gift cards
- Sale items (unless specified)
- Personalized or custom-made products
3. Return Process
To initiate a return, please follow these steps:
- Contact Us: Reach out to our customer service team at [Your Email Address] to request a return. Please include your order number and the reason for the return.
- Return Authorization: We will provide you with a Return Authorization (RA) number and instructions on how to return your item.
- Package the Item: Securely package the item in its original packaging and include the RA number on the package.
- Ship the Item: Return the item to the address provided in the return instructions. Please consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
4. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
5. Exchanges
If you wish to exchange an item for a different size or color, please contact us at [Your Email Address]. We will guide you through the exchange process.
6. Shipping Costs
Shipping costs for returns are the responsibility of the customer, except in cases where the item was received damaged or incorrect. In such cases, please contact us immediately for assistance.
7. Changes to This Policy
We reserve the right to update this Refund and Return Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about our Refund and Return Policy, please contact us:
Cartierfinesse Store
Street: 2073 Ben Street, Michigan, United States
Phone number: 517-963-1826
Email: info@cartierfinesse.com
Website:https://cartierfinesse.com/
Thank you for shopping at Cartierfinesse Store. We appreciate your business and are committed to ensuring your satisfaction!